Shipping & Returns

Shipping & Returns

Shipping

Production Time

All CuteChaos products are made to order. Please allow 3-7 business days for your item to be produced before it ships.

Delivery Times

Region Estimated Delivery
United States 5-10 business days
Canada 7-14 business days
Europe 10-20 business days
Rest of World 10-25 business days

Estimates may vary due to carrier delays or customs processing.

International Orders

Import duties and customs fees may be applied by your country. These are the customer's responsibility and are not included in our prices.

Returns & Exchanges

Because every piece is printed on demand specifically for you, we do not accept returns or exchanges for size, color preference, or change of mind. Please review size charts carefully before ordering.

Damaged or Defective Items

If your order arrives damaged, misprinted, or incorrect, email support@cutechaos.shop within 14 days of delivery with your order number and a clear photo of the issue. We'll send a replacement or issue a full refund — your choice.

Lost Packages

If tracking shows delivered but the package hasn't arrived, wait 2 business days — carriers sometimes mark early. If still missing, contact us and we'll open a carrier investigation.

Questions?

Email support@cutechaos.shop — we reply within 1-2 business days.